Return & Replacement Policy

At Kakatiya Uniforms, we strive to ensure every product meets your expectations. Since many of our items are customized, we follow the policy below:

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Returns

• Customized products such as uniforms with logos, printed ID cards, or personalized items are non-returnable unless there is a clear manufacturing defect or error from our side.

• Standard products (non-customized) may be eligible for return within 3 days of delivery, if unused and in original packaging.

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Replacements

• In case of defects (e.g., incorrect printing, stitching issues, wrong size delivered), a free replacement will be provided after review.

• You must notify us within 3 days of receiving the item, along with photos or video proof.

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Return Shipping

• If the error is on our side, return shipping will be arranged or reimbursed.

• If the return is due to incorrect information provided by the customer (e.g., wrong size, photo, or data), replacement or corrections may be chargeable.

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How to Raise a Return Request

• Contact our support team via WhatsApp or email within 3 days of delivery.

• Share your order ID, issue details, and proof (photo/video).

• Once verified, we will initiate a replacement or provide a resolution.

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Note: No returns or complaints will be accepted after 3 days of delivery.